How to cancel an Xbox Live Gold subscription on Xbox One

Xbox Live Gold is the paid subscription for Xbox One gamers, providing full access to Microsoft’s gaming network with a range of exclusive benefits. Access to online multiplayer, discounts, and free games all add value, serving up an essential deal that squeezes the most out of your console. Despite its value to some gamers, Xbox Live Gold isn’t for everyone.

How to disable auto-renew for Xbox Live Gold

By canceling your Xbox Live Gold subscription, understand that you’ll be losing access to all your previous benefits of the service. Going forward, multiplayer, Party Chat and other Xbox Live Gold services will be inaccessible, including previously free titles obtained via Games with Gold.

Over the years Microsoft has changed how to cancel a subscription for Xbox Live Gold, and most recently, subscription management was limited to the Microsoft website. As a result, you’ll need to use a web browser to cancel, whether through the Xbox One’s inbuilt Microsoft Edge browser or on another device.

1. Navigate to account.microsoft.com/services.
2. Sign into your Microsoft account.

3. Navigate to the Xbox Live Gold subsection of the page.